Many ERP projects result in significant changes to business processes, work practices, roles, and even organizational structures. It is vital to consider a change management plan that supports a smooth transition and guides your employees through the change journey. Unfortunately, the harsh fact is that approximately 70 percent of change initiatives fail due to negative employee attitudes and unproductive management behavior. To ensure that you are in the ‘winning’ 30 percent, you should use the services of a professional change management consultant.
The planning and communication needed for end-users to adopt new technology and new processes is a critical factor for success. Applicable change management techniques can help companies successfully achieve many positive transitions, such as:
- Adopting new technology systems
- Solidifying new processes and changes to workflows
- Integrating acquired businesses
- Restructuring departments and leaders
- Post-go-live strategy
At BHC, we build the need for this into our approach right from the beginning. We have key alliances with specialist partners in the change management area, and make sure that this component of a project is not overlooked but rather expertly taken care of.
