Salesforce is a cloud computing service (SaaS) specializing in customer relationship management (CRM) and is the most popular CRM used by organizations of all sizes. Salesforce allows its users to connect with customers, prospects and partners using cloud technology. Individuals can respond to potential requests or queries in real-time through the platform with ease, no matter the location or the device. Salesforce module includes Leads, Accounts, Contacts, Contracts, Opportunities, Products, Price books, Quotes, and Campaigns; all features such as Web-to-lead to support online lead capture, with auto-response rules. Salesforce is designed to be a start-to-end setup for the entire sales process; you use this to help generate revenue.
Salesforce is fast becoming the industry standard for tracking customer activity, gaining insights, and improving customer service and marketing tactics. BHC Group’s experienced developers offer Salesforce consulting, administration, development, and integration. In addition, we assist companies by helping them drive digital transformation via the Salesforce platform and automate business processes in sales, marketing, and service departments.
We work together with you to grow your business by focusing on using the Salesforce customer success platform in the best way to get the job done. Our extensive work with CRM implementations over the years has helped us form many strategies to help our clients succeed. In addition, our Expert Consultants take a deep dive into your business, provide recommendations to avoid roadblocks, and take advantage of opportunities. If you have any inquiries, please email us, and we would be happy to answer your questions.